How Shell IT Manages Data to Bend the Cost Curve


Reversing its cost trend with a 20% reduction in application run costs, Shell uses TBM to rationalize and optimize applications while promoting accountability for IT data. Shell’s “IT4IT” team uses application cost and resource data to standardize its annual review of all 70 of its portfolios spanning more than 5000 applications. It empowers 1100 users, including application service owners, with interactive analysis tailored to accelerate a consistent set of decisions and outcomes. And it drives a data quality program to empower and hold data owners accountable for data quality.

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